Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you book or travel with us. This policy explains how we collect, use, and protect your personal information, in line with the General Data Protection Regulation (GDPR) and Thailand’s Personal Data Protection Act (PDPA).

1. Information we collect

When you book a trip or make an inquiry, we may collect:
Your name, email, phone number, and address.

  • Billing details (for deposits and payments).
  • Passport information (only if required for marine regulations,Tourism Authority of Thailand (TAT) or insurance).
  • Dietary preferences, medical conditions, or allergies (to ensure your safety and comfort)

2. How we use your information

We use your details only for purposes directly related to your trip, such as:

  • Processing bookings and payments
  • Preparing accommodation, meals, and activities tailored to your needs
  • Meeting safety, insurance, and legal requirements
  • Communicating with you before, during, and after your journey

We do not sell, trade, or rent your personal information to third parties.

3. Data security

We take reasonable steps to keep your information safe — including secure payment channels and restricted access to sensitive data. Only authorized staff who need the information to provide your service can access it.

4. Sharing information

We may share limited necessary information with:

  • Our crew (to ensure your trip is safe and personalized).
  • Relevant authorities (if required by law or safety regulations).

5. Your rights (GDPR & PDPA)

You have the full right to control your data. At any time, you may:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or update your details.
  • Request deletion of your personal data (unless we are legally required to keep it).
  • Withdraw your consent for certain uses (like marketing updates).
  • Ask us how your data has been shared or processed.

Simply contact us, and we’ll respond with respect and care.

How Long We Keep Your Data

We keep your information only as long as necessary to provide our services, comply with legal obligations, and ensure smooth communication. Once no longer needed, your data is securely deleted.

6. Contact us

If you have concerns or requests about your personal data, please reach out to us. We’re committed to treating your information with the same care as we treat you on board with respect, transparency, and integrity.

Please contact us at:

[email protected]

+6698-891-4199

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